A progressive web app takes service to the next level
To better serve the regular customers of Hermans Heftrucks, we have expanded the online ecosystem with a progressive web app (PWA), a mobile website that customers can also install as an app on their smartphone.
About Hermans Heftrucks
Hermans Heftrucks is specialised in the sale, rental and service of all types of forklift trucks, telehandlers, platform lifts and internal transport equipment. Through the years Hermans has become an established value, nationally and internationally. We are proud that together with Intracto we have been the permanent digital partner of Hermans Heftrucks for many years.
Online catalogue with reservation tool
The website, which was revamped in 2018, helps to increase sales. The website is an online catalogue for the sale and rental of the various forklifts, platform lifts and other machines Hermans has in its range. With of course the possibility to contact us for reservation or purchase.
In order to provide even better service to regular customers, we have expanded the online ecosystem with a progressive web app (PWA). A mobile website that customers can also install as an app on their smartphone.
Read our white paper on PWAs and find out what the benefits are, both for users and businesses.Download the white paper
This web app focuses mainly on recurrent customers: offering the rental fleet of aerial work platforms, forklifts and other machines in a fast manner so that additional equipment can be reserved or rented on site with just two clicks.
Moreover, regular customers can also consult and manage their current rental contracts in the web app. All information, from rental requests to current rental contracts, is coordinated through a thorough integration with the ERP system of Hermans.
Because poor internet connections can sometimes be problematic within concrete or metal buildings, the mobile website/PWA is also available offline. So site managers can always consult the offer of Hermans Heftrucks, despite the lack of a good internet connection.
An extension of the website
For a number of specific reasons, we chose in this case to approach the (web) app as a separate project at a separate URL (https://app.hermans-heftrucks.be), and not to lay a "web app layer" on top of the website (https://www.hermans-heftrucks.be/en).
Yet there is a seamless integration with the Drupal website of Hermans Heftrucks, whereby the app behaves as an extension of the website.
All content, images and data are read in from the existing Drupal CMS via APIs and web services so that no separate backend or administration is required for the web app content.
App or web app (PWA)?
A web app? To recap: with a progressive web app or PWA you can combine your website and your mobile app(s) into 1 device-independent platform, which combines the advantages of a website with those of an app.
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